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SwP: Be a Leader When Things Go Wrong

The first sign of trouble was an engine noise I’d never heard before. Second, was the flashing low oil pressure warning signal. And third, when I’d reached home at a cautious crawl, was the oil patch on my driveway. My wife Amy and I had gone for a couple’s oil change...

SwP: Breathing as a Stress Reducer

So, you have an upcoming high-pressure team presentation? Perhaps you’re putting yourself under pressure to get business closed before the end of the month or you’re managing, day-to-day, a full portfolio of existing clients? These can be stress inducing periods of...

Team Presentations: Body Language and Emotional Congruency

written by Amy Goldfarb During an audition for an improv comedy troupe in the 80’s I learned an activity called “jump emotions”.  The challenge was to use my full body and voice to jump from one emotion to another without changing the topic on which I was speaking. ...

SwP: Storytelling

The first story ever told might have happened in the gloomy recess of a cave. When and wherever they began, stories are an integral part of how we communicate with each other. We use stories to educate, entertain or convey our values. And importantly in the context of...

Meeting Facilitation from the Head and Heart

Buyer meeting management requires great presence and solid meeting facilitation skills. Remember, the goal is to create a climate in which people are comfortable being in and expressing themselves. When you create such a dynamic with a buyer you have a true sense of...

Coach to Their Strengths

As a sales leader if you have committed to spending more time coaching your people, use the following approach to help them perform at their best. According to a Forbes article,  one of the top four reasons sales people quit is they don’t have a coach or a...